These Terms & Conditions govern your access to and use of the website operated by KKE FISHING SDN. BHD. and the purchase of fishing equipment and related products through the Service.
Please read these Terms & Conditions carefully before using the Service or placing an Order. By accessing or using the Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.
Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to KKE FISHING SDN. BHD., with its registered/business address at NO 5, JALAN MAJU JAYA PUSAT, PERNIAGAAN MAJU JAYA, 14000, BUKIT MERTAJAM, PULAU PINANG, MALAYSIA.
- “Goods” refers to the items offered for sale on the Service, including fishing rods, fishing reels, fishing lines, hooks, lures, fishing accessories, and other fishing-related equipment and products.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the KKE FISHING SDN. BHD. website, accessible from https://kkefishing.com/.
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1. Acceptance of Terms
By accessing, browsing, registering an account, placing an Order, or otherwise using the Service, You agree to be bound by these Terms & Conditions.
If You do not agree with any part of these Terms & Conditions, You should not access or use the Service.
These Terms & Conditions apply to all visitors, customers, users, and other persons who access or use the Service.
The Company reserves the right to update, modify, or replace these Terms & Conditions at any time. Any changes will become effective when posted on the Service unless otherwise stated.
Your continued use of the Service following the posting of revised Terms & Conditions constitutes acceptance of those changes.
2. About Our Products
KKE FISHING SDN. BHD. supplies fishing-related products, including but not limited to:
- Fishing Rods
- Fishing Reels
- Fishing Lines
- Fishing Hooks
- Fishing Lures
- Fishing Accessories
- Other fishing equipment and related products
Product availability, specifications, colours, sizes, packaging, and other characteristics may vary depending on stock availability and manufacturer specifications.
We make reasonable efforts to ensure that product descriptions, images, specifications, and prices displayed on the Service are accurate. However, minor differences between product images and the actual Goods may occur due to photography, lighting, screen settings, manufacturing variations, or packaging updates.
3. Product Information
We endeavour to provide accurate and up-to-date information about all Goods displayed on the Service.
However, the Company does not guarantee that:
- Product descriptions are completely free from errors;
- Product images will exactly represent the colour or appearance of the Goods;
- Product specifications will remain unchanged;
- All information will always be current;
- Every product will remain available for purchase.
Manufacturers may update product designs, packaging, specifications, or materials without prior notice.
Where a product specification is particularly important to Your intended use, You should contact Us before placing an Order.
4. Product Availability
All Goods are subject to availability.
Adding a product to Your shopping cart does not guarantee that the product will remain available until checkout or payment is completed.
The Company reserves the right to:
- Limit the quantity of Goods available for purchase;
- Refuse or cancel an Order where stock is unavailable;
- Correct stock discrepancies;
- Discontinue products;
- Substitute packaging where appropriate;
- Restrict sales of particular Goods where necessary.
If an Order is accepted but We subsequently discover that the ordered Goods are unavailable, We will contact You regarding the available options, which may include cancellation and refund of the unavailable item.
5. Prices
All prices displayed on the Service are stated in the currency indicated on the website.
Prices may be changed at any time without prior notice.
The Company reserves the right to correct pricing errors, typographical errors, or other inaccuracies displayed on the Service.
If an Order has been placed at an incorrect price due to an obvious error, We may contact You before processing the Order and provide You with the option to confirm the corrected price or cancel the affected Order.
Unless expressly stated otherwise, product prices do not necessarily include delivery charges, taxes, duties, or other applicable fees.
6. Orders
When You place an Order through the Service, You are making a request to purchase the selected Goods.
An Order is not considered fully accepted until the Company has confirmed the Order and, where applicable, received successful payment.
We reserve the right to refuse, cancel, or limit any Order for reasonable reasons, including:
- Product unavailability;
- Pricing or listing errors;
- Suspected fraudulent activity;
- Incorrect customer information;
- Duplicate or unusual Orders;
- Shipping restrictions;
- Payment issues;
- Violation of these Terms & Conditions.
If We cancel an Order after payment has been received, We will arrange an appropriate refund for the cancelled portion of the Order.
7. Customer Information
You agree to provide accurate, complete, and current information when placing an Order.
This may include:
- Full name;
- Billing information;
- Delivery address;
- Telephone number;
- Email address;
- Payment information;
- Other information reasonably required to process Your Order.
You are responsible for ensuring that all information provided to Us is accurate.
The Company shall not be responsible for delays, failed deliveries, additional delivery charges, or other problems caused by incorrect or incomplete information provided by You.
8. Payment
Payment must be completed using the payment methods made available through the Service.
You agree that:
- Payment information provided must be accurate;
- You must have the necessary authority to use the selected payment method;
- You are responsible for any applicable charges associated with Your payment method;
- An Order may not be processed until payment has been successfully confirmed.
The Company reserves the right to suspend or cancel an Order where payment cannot be verified or successfully processed.
9. Shipping and Delivery
The Company will arrange delivery of Goods to the address provided during checkout, subject to available delivery services and applicable delivery restrictions.
Delivery times provided on the Service are estimates unless expressly stated otherwise.
Delivery may be affected by factors outside Our reasonable control, including:
- Courier delays;
- Weather conditions;
- Public holidays;
- Peak shopping periods;
- Incorrect delivery information;
- Customs or regulatory procedures;
- Remote-area delivery restrictions;
- Other unforeseen circumstances.
A delivery estimate does not constitute a guarantee that an Order will arrive on a specific date.
Once Goods have been handed to the relevant delivery provider, delivery may be subject to the provider’s terms and operating procedures.
10. Inspection Upon Delivery
You should inspect the Goods as soon as reasonably possible after receiving Your Order.
If You receive an item that appears to be damaged, incorrect, incomplete, or materially different from what You ordered, You should contact Us promptly and provide relevant information and supporting photographs where requested.
We may request:
- Order number;
- Photographs of the Goods;
- Photographs of the packaging;
- Photographs of any damage;
- Delivery information;
- Other information reasonably required to investigate the issue.
Any return, replacement, refund, or other remedy will be handled in accordance with Our applicable Return & Refund Policy and applicable law.
11. Returns and Refunds
Returns and refunds are subject to the Company’s applicable Return & Refund Policy.
Certain Goods may be subject to specific return conditions due to their nature, condition, packaging, hygiene considerations, or manufacturer requirements.
Where a return is approved, You may be required to:
- Keep the original packaging;
- Return the correct Goods;
- Ensure the Goods are adequately packed;
- Provide proof of purchase;
- Follow the Company’s return instructions.
Goods that have been used, damaged through improper use, modified, or otherwise altered may not qualify for a return where such exclusion is permitted by applicable law.
Nothing in these Terms & Conditions is intended to exclude or limit any rights that cannot legally be excluded or limited under applicable Malaysian law.
12. Fishing Equipment and Proper Use
Fishing equipment should always be used in accordance with the manufacturer’s specifications and instructions.
You are responsible for selecting Goods appropriate for Your intended fishing application.
This includes considering factors such as:
- Rod specifications;
- Reel specifications;
- Line strength;
- Hook size;
- Lure weight;
- Rod casting weight;
- Line compatibility;
- Intended fishing environment;
- Target species;
- Manufacturer recommendations.
The Company does not guarantee that a particular item will be suitable for every fishing technique, environment, species, or individual use.
You should inspect fishing equipment before use and discontinue use if any component appears damaged, defective, excessively worn, or unsafe.
13. Safe Use of Fishing Equipment
Some fishing products contain sharp, pointed, cutting, or potentially hazardous components, including hooks and other fishing accessories.
You are responsible for using such Goods carefully and appropriately.
Fishing equipment should be kept away from children and persons who are unable to safely handle the equipment.
The Company shall not be responsible for injuries, damage, or losses resulting from improper use, misuse, modification, negligence, failure to follow manufacturer instructions, or use outside the intended purpose of the Goods, to the extent permitted by applicable law.
14. User Accounts
Where the Service allows You to create an account, You are responsible for maintaining the confidentiality of Your account credentials.
You agree to:
- Provide accurate information;
- Keep Your password confidential;
- Notify Us if You suspect unauthorised access;
- Not allow unauthorised persons to use Your account;
- Not use another person’s account without permission.
You are responsible for activity conducted through Your account unless otherwise required by applicable law.
The Company reserves the right to suspend or terminate accounts where there is reasonable evidence of misuse, fraud, abuse, or violation of these Terms & Conditions.
15. Intellectual Property
All content appearing on the Service, including but not limited to:
- Text;
- Product descriptions;
- Logos;
- Graphics;
- Images;
- Photographs;
- Website design;
- Layout;
- Icons;
- Software;
- Videos;
- Other materials
is owned by, licensed to, or otherwise lawfully used by the Company or the relevant rights holder.
You may access and use the Service for personal and legitimate purchasing purposes.
You may not, without prior written permission from the Company:
- Copy substantial portions of the website;
- Reproduce website content for commercial purposes;
- Republish website content;
- Modify or distribute website content;
- Use Company branding without authorisation;
- Scrape or systematically extract website content;
- Use website materials to create a competing commercial service.
16. Prohibited Uses
You agree not to use the Service:
- For unlawful purposes;
- To commit or facilitate fraud;
- To impersonate another person or entity;
- To interfere with the operation of the Service;
- To attempt to gain unauthorised access to systems;
- To introduce malicious software;
- To collect information about other users without authorisation;
- To place fraudulent or abusive Orders;
- To misuse promotional offers;
- To engage in activity that may damage the Company’s systems, reputation, or business operations.
The Company reserves the right to take appropriate action against users who violate these requirements.
17. Third-Party Services and Links
The Service may contain links to third-party websites, payment providers, delivery providers, social media platforms, or other external services.
These third-party services are operated independently from the Company.
The Company does not control and is not responsible for the content, availability, privacy practices, security, or terms of third-party websites or services.
Your use of third-party services is subject to the applicable third party’s terms and policies.
18. Promotions and Discounts
From time to time, the Company may offer promotions, discounts, vouchers, campaigns, or other special offers.
Each promotion may be subject to additional terms, including:
- Validity period;
- Minimum purchase requirements;
- Product exclusions;
- Maximum discount limits;
- Redemption limits;
- Customer eligibility requirements.
Unless expressly stated otherwise, promotional offers cannot be combined and are not exchangeable for cash.
The Company reserves the right to withdraw or modify a promotion where permitted by applicable law.
19. Bulk and Wholesale Orders
The Company may accept bulk, trade, commercial, or wholesale Orders subject to separate requirements.
Wholesale pricing, minimum order quantities, payment terms, shipping arrangements, availability, and other conditions may differ from standard retail purchases.
Customers interested in bulk or wholesale purchases may contact the Company at:
Email: kkefishing@outlook.com
The Company may request additional information before providing wholesale pricing or confirming a bulk Order.
Bulk or wholesale Orders may be subject to:
- Minimum Order Quantities (MOQ);
- Product availability;
- Special pricing;
- Deposit or advance payment requirements;
- Different payment terms;
- Different delivery arrangements;
- Longer processing or lead times;
- Separate return and cancellation conditions.
A wholesale quotation or price offered by the Company does not constitute acceptance of an Order until the relevant Order has been confirmed by the Company.
The Company reserves the right to approve or decline wholesale accounts or bulk Orders at its discretion, subject to applicable law.
Additional terms may be provided to wholesale customers separately and will apply where expressly agreed between the parties.
20. Accuracy of Website Information
The Company makes reasonable efforts to keep the information on the Service accurate and updated.
However, the Service may occasionally contain:
- Typographical errors;
- Pricing errors;
- Stock inaccuracies;
- Outdated product information;
- Technical errors;
- Display errors.
The Company reserves the right to correct errors and update information at any time without prior notice.
Where an error materially affects an Order, the Company may contact You to resolve the issue before completing the Order.
21. Website Availability
The Company does not guarantee that the Service will always be available, uninterrupted, secure, or error-free.
The Service may occasionally be unavailable due to:
- Maintenance;
- Technical problems;
- Server issues;
- Network problems;
- Security incidents;
- Software updates;
- Third-party service interruptions;
- Events beyond the Company’s reasonable control.
The Company may modify, suspend, or discontinue any part of the Service without prior notice where reasonably necessary.
22. Disclaimer
To the extent permitted by applicable law, the Service and its content are provided on an “as available” basis.
The Company does not guarantee that:
- The Service will always operate without interruption;
- The Service will be completely free from errors;
- All information will always be accurate or current;
- The Service will be free from viruses or other harmful components;
- Every product will be suitable for Your particular intended use.
However, nothing in these Terms & Conditions excludes, restricts, or modifies any consumer guarantee, statutory right, or legal protection that cannot lawfully be excluded, restricted, or modified.
23. Limitation of Liability
To the maximum extent permitted by applicable law, the Company shall not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from the use of the Service or Goods.
This may include, where legally permissible:
- Loss of profits;
- Loss of business;
- Loss of opportunity;
- Loss of data;
- Business interruption;
- Consequential losses.
Nothing in these Terms & Conditions limits liability where such limitation is prohibited by applicable law.
Where a limitation of liability is legally permitted, the Company’s liability will be limited to the extent permitted under applicable law.
24. Events Beyond Our Control
The Company shall not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control.
Such circumstances may include:
- Natural disasters;
- Floods;
- Fire;
- Severe weather;
- Epidemics or pandemics;
- Government actions;
- Changes in law or regulations;
- Industrial disputes;
- Transport disruptions;
- Courier disruptions;
- Internet or telecommunications failures;
- Power outages;
- Cybersecurity incidents;
- War or civil unrest;
- Other circumstances beyond the Company’s reasonable control.
Where reasonably possible, the Company will take appropriate steps to minimise the effect of such circumstances.
25. Privacy
Your use of the Service may involve the collection and processing of personal information.
The Company handles personal information in accordance with its applicable Privacy Policy.
By using the Service, You acknowledge that You should review the Privacy Policy to understand how personal information may be collected, used, stored, and processed.
26. Termination
The Company may suspend or terminate Your access to the Service where permitted by law if You:
- Violate these Terms & Conditions;
- Engage in fraudulent activity;
- Abuse the Service;
- Attempt to interfere with the Service;
- Use the Service for unlawful purposes;
- Provide materially false information;
- Engage in conduct that may cause harm to the Company or other users.
Termination does not affect rights or obligations that arose before termination.
Any provisions that by their nature should continue after termination shall remain effective.
27. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia, without regard to conflict-of-law principles that would result in the application of the laws of another jurisdiction.
Any dispute, claim, or controversy arising out of or relating to these Terms & Conditions, the Service, or any transaction with the Company shall be subject to the applicable laws and jurisdiction of the courts of Malaysia.
Where legally permissible, the courts having appropriate jurisdiction in Malaysia may hear and determine disputes relating to this Privacy Policy.
Nothing in this section prevents a consumer from exercising any mandatory rights or remedies available under applicable law.
28. Severability
If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable by a court or competent authority, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable where legally permitted.
The remaining provisions shall continue in full force and effect.
29. Waiver
A failure or delay by the Company to exercise any right or remedy under these Terms & Conditions shall not constitute a waiver of that right or remedy.
Any waiver must be expressly made by the Company to be effective.
A waiver relating to one particular breach shall not constitute a waiver of any subsequent breach.
30. Entire Agreement
These Terms & Conditions, together with any applicable policies referenced on the Service, constitute the agreement between You and the Company regarding Your use of the Service and purchase of Goods.
They supersede any previous representations, communications, or agreements relating to the same subject matter, except where otherwise agreed in writing.
Additional terms may apply to particular products, promotions, wholesale arrangements, or services.
31. Changes to These Terms & Conditions
The Company reserves the right to update or modify these Terms & Conditions from time to time.
When changes are made, the updated version will be posted on the Service with a revised “Last Updated” date.
You are encouraged to review these Terms & Conditions periodically.
Your continued use of the Service after changes have been posted constitutes acceptance of the revised Terms & Conditions, to the extent permitted by law.
32. Contact Us
If You have questions, concerns, or requests regarding these Terms & Conditions, please contact Us using the information below.
KKE FISHING SDN. BHD.
NO 5, JALAN MAJU JAYA PUSAT,
PERNIAGAAN MAJU JAYA,
14000, BUKIT MERTAJAM,
PULAU PINANG, MALAYSIA
Email: kkefishing@outlook.com
Website: https://kkefishing.com/