Bulk & Wholesale Policy

KKE FISHING SDN. BHD. offers bulk and wholesale purchasing arrangements for customers who require fishing equipment and related products in larger quantities.

This Bulk & Wholesale Policy explains the general terms and procedures applicable to bulk and wholesale Orders. Wholesale arrangements may differ from standard retail purchases depending on the quantity, product type, availability, delivery requirements, and commercial terms agreed between the Company and the customer.

By submitting a bulk or wholesale enquiry, You acknowledge and agree to the terms of this Policy and any additional terms specifically agreed with the Company.

Definitions

For the purposes of this Bulk & Wholesale Policy:

  • “Company” (referred to as either the “Company”, “We”, “Us” or “Our”) refers to KKE FISHING SDN. BHD., with its address at NO 5, JALAN MAJU JAYA PUSAT, PERNIAGAAN MAJU JAYA, 14000, BUKIT MERTAJAM, PULAU PINANG, MALAYSIA.
  • “Goods” refers to the items offered for sale by the Company, including fishing rods, fishing reels, fishing lines, hooks, lures, fishing accessories, and other fishing-related products.
  • “Bulk Order” means an Order involving a larger quantity of Goods than a typical retail purchase and which may be subject to special commercial terms.
  • “Wholesale Order” means an Order placed by a business, reseller, retailer, organisation, or other customer purchasing Goods for commercial or business-related purposes.
  • “Customer” means the individual, business, organisation, reseller, retailer, or other legal entity submitting a bulk or wholesale enquiry or Order.
  • “Quotation” means a written price proposal issued by the Company for a specific Bulk Order or Wholesale Order.
  • “MOQ” means the minimum order quantity specified by the Company for a particular product or wholesale arrangement.
  • “Order” means a confirmed request by the Customer to purchase Goods from the Company.
  • “Service” refers to the KKE FISHING SDN. BHD. website, accessible from https://kkefishing.com/.

1. Wholesale and Bulk Purchasing

KKE FISHING SDN. BHD. may provide bulk and wholesale purchasing arrangements for customers who require larger quantities of fishing products.

These arrangements may be suitable for:

  • Fishing tackle shops;
  • Retailers;
  • Online sellers;
  • Fishing businesses;
  • Commercial operators;
  • Fishing clubs and organisations;
  • Event organisers;
  • Resellers;
  • Businesses purchasing equipment in quantity;
  • Other customers requiring larger quantities of Goods.

Wholesale purchasing is subject to product availability and the Company’s approval.

2. Wholesale Enquiries

Customers interested in wholesale or bulk purchases should contact the Company directly.

Email: kkefishing@outlook.com

When making an enquiry, customers are encouraged to provide:

  • Company or business name;
  • Contact person’s name;
  • Contact number;
  • Email address;
  • Products of interest;
  • Required quantities;
  • Intended purchase frequency, where applicable;
  • Delivery location;
  • Any other relevant requirements.

Providing complete information allows the Company to assess the enquiry and prepare an appropriate quotation where applicable.

3. Minimum Order Quantity (MOQ)

The Company may establish a Minimum Order Quantity (MOQ) for certain Goods or wholesale arrangements.

MOQ requirements may vary depending on:

  • Product;
  • Model;
  • Brand;
  • Quantity requested;
  • Stock availability;
  • Wholesale pricing;
  • Supplier requirements;
  • Customer requirements;
  • Other commercial considerations.

Not every product will necessarily have the same MOQ.

The applicable MOQ, where any, will be communicated to the Customer before a Wholesale Order is confirmed.

4. Wholesale Pricing

Wholesale prices may differ from the prices displayed on the Company’s standard retail website.

Wholesale pricing may depend on:

  • Quantity ordered;
  • Product category;
  • Product availability;
  • Order frequency;
  • MOQ;
  • Promotional arrangements;
  • Delivery requirements;
  • Other commercial considerations.

A wholesale price will generally be provided through a quotation or other written communication from the Company.

The Company reserves the right to change wholesale pricing before an Order is confirmed.

5. Wholesale Quotations

Where appropriate, the Company may provide a written quotation for a Bulk Order or Wholesale Order.

A quotation may include:

  • Product name;
  • Product quantity;
  • Unit price;
  • Total price;
  • MOQ;
  • Applicable delivery arrangements;
  • Payment requirements;
  • Quotation validity period;
  • Estimated fulfilment timeframe;
  • Other applicable terms.

Unless otherwise stated in writing, a quotation does not constitute final acceptance of an Order.

A quotation may expire after the validity period specified by the Company.

6. Quotation Validity

Wholesale quotations may be valid only for a specified period.

The validity period may be affected by:

  • Product availability;
  • Supplier pricing;
  • Exchange rate fluctuations;
  • Promotional pricing;
  • Market conditions;
  • Changes in operating costs;
  • Other commercial circumstances.

If a quotation has expired, the Company may issue a revised quotation before the Order is confirmed.

7. Order Confirmation

A Bulk Order or Wholesale Order is considered confirmed only after the Company has accepted the Order and any required payment or deposit has been received.

A Customer’s submission of a purchase request or acceptance of a quotation does not automatically guarantee product availability.

The Company may decline or modify an Order where:

  • Stock is unavailable;
  • MOQ requirements are not met;
  • Payment requirements are not satisfied;
  • Product pricing has changed before confirmation;
  • Delivery cannot reasonably be arranged;
  • The requested quantity cannot be supplied;
  • Other relevant commercial circumstances apply.

8. Product Availability

All wholesale and bulk purchases are subject to stock availability.

Large quantity Orders may require additional preparation time or stock allocation.

If the requested quantity is not immediately available, the Company may:

  • Provide a partial quantity;
  • Offer an alternative product;
  • Provide an estimated restocking timeframe;
  • Arrange delivery in multiple batches;
  • Cancel the unavailable portion of the Order;
  • Discuss another suitable arrangement with the Customer.

Any alternative arrangement will be subject to Customer agreement where required.

9. Special Orders

Some Goods may be available only through special or advance Orders.

Special Orders may require:

  • Advance payment;
  • Deposit;
  • Longer lead time;
  • Minimum quantities;
  • Special delivery arrangements;
  • Non-cancellable Order terms.

Where special terms apply, the Company will communicate them to the Customer before confirmation of the Order.

10. Payment Terms

Payment terms for wholesale and bulk Orders may differ from standard retail purchases.

Depending on the Order, the Company may require:

  • Full payment in advance;
  • Partial deposit;
  • Balance payment before dispatch;
  • Other agreed payment arrangements.

The applicable payment terms will be communicated before the Order is confirmed.

The Company may not begin processing a Wholesale Order until the required payment or deposit has been received.

11. Deposits

Where a deposit is required, the Customer agrees to pay the deposit according to the terms stated in the quotation or Order confirmation.

The deposit may be used to secure:

  • Product allocation;
  • Stock reservation;
  • Special Orders;
  • Custom procurement;
  • Large quantity purchases.

Whether a deposit is refundable may depend on the specific terms agreed for the Order and applicable law.

12. Outstanding Balances

Where a Customer is permitted to pay a deposit first and the remaining balance later, the balance must be paid according to the agreed payment schedule.

The Company may delay dispatch until the required balance has been received.

Failure to make payment on time may result in:

  • Delayed fulfilment;
  • Delayed delivery;
  • Cancellation of the Order;
  • Loss of reserved stock;
  • Other consequences stated in the quotation or Order confirmation.

13. Shipping for Wholesale and Bulk Orders

The Company’s standard online Shipping Policy provides for free shipping within Malaysia for eligible retail Orders.

However, wholesale and bulk Orders may be subject to separate delivery arrangements depending on:

  • Order quantity;
  • Package size;
  • Product type;
  • Number of parcels;
  • Delivery destination;
  • Courier availability;
  • Freight requirements;
  • Special handling requirements.

Any special shipping arrangements or applicable charges for a wholesale Order will be communicated before the Order is confirmed.

14. Delivery Time

Standard website Orders are subject to the delivery timeframe stated in the Company’s Shipping Policy.

Wholesale and bulk Orders may require a different fulfilment timeframe because of the larger quantity involved.

The estimated delivery or fulfilment timeframe will be communicated in the quotation or Order confirmation where applicable.

The estimated timeframe is not a guaranteed delivery date unless expressly agreed otherwise in writing.

15. No International Wholesale Shipping

KKE FISHING SDN. BHD. currently provides shipping within Malaysia only.

Wholesale and bulk Orders are therefore also limited to eligible delivery addresses within Malaysia.

We do not currently offer international wholesale shipping or international bulk delivery.

Customers located outside Malaysia may contact Us regarding future availability, but international delivery cannot currently be guaranteed or arranged through the Service.

16. Product Specifications

Wholesale customers are responsible for reviewing product specifications before confirming an Order.

This may include:

  • Product model;
  • Size;
  • Colour;
  • Quantity;
  • Specifications;
  • Line capacity;
  • Rod specifications;
  • Reel specifications;
  • Hook size;
  • Lure type;
  • Other relevant product characteristics.

Where a particular specification is important to the Customer’s business or intended use, the Customer should confirm the specification with the Company before placing the Order.

17. Product Substitution

If a requested product becomes unavailable, the Company may contact the Customer to discuss a possible alternative.

A substitute product will not automatically be provided without appropriate communication where the substitution materially changes the Order.

Any substitution should be agreed upon by the parties where required.

18. Wholesale Orders for Resale

Customers purchasing Goods for resale are responsible for determining whether the Goods meet their own business requirements.

The Customer is responsible for:

  • Their own resale pricing;
  • Their own marketing;
  • Customer service to their customers;
  • Applicable business requirements;
  • Any applicable licences or registrations;
  • Compliance with applicable laws and regulations relating to their resale activities.

The Company does not guarantee the Customer’s resale price, sales volume, profitability, or commercial performance.

19. Branding and Product Representation

Wholesale customers must not represent themselves as being the Company or an authorised representative of the Company unless expressly authorised.

Customers must not use the Company’s:

  • Name;
  • Logo;
  • Branding;
  • Product photographs;
  • Website content;
  • Marketing materials

for commercial purposes without appropriate permission where such permission is required.

Any authorised use of Company branding remains subject to the terms agreed between the parties.

20. Returns for Wholesale and Bulk Orders

Wholesale and bulk purchases may be subject to different return arrangements from standard retail purchases.

Unless otherwise agreed in writing, Goods purchased through a Bulk Order or Wholesale Order remain subject to the Company’s Return, Refund & Exchange Policy.

The Customer must notify the Company of any eligible issue within the applicable reporting period.

The Company may request:

  • Order details;
  • Photographs;
  • Videos;
  • Packaging information;
  • Product information;
  • Other supporting evidence.

21. Damaged or Defective Wholesale Goods

If Goods supplied under a Wholesale Order arrive damaged or defective, the Customer should contact the Company promptly.

The Customer may be required to provide:

  • Photographs of the outer packaging;
  • Photographs of the affected Goods;
  • Unboxing video;
  • Order number;
  • Delivery information;
  • Quantity affected;
  • Description of the issue.

The Company will assess the claim and determine the appropriate remedy in accordance with the applicable terms and law.

22. Non-Returnable Wholesale Goods

Unless otherwise required by applicable law or agreed in writing, Goods may not be returned merely because:

  • The Customer has changed their mind;
  • The Customer purchased excessive quantities;
  • The Customer’s sales were lower than expected;
  • The Customer no longer requires the Goods;
  • The Customer ordered the wrong products;
  • The Customer selected the wrong specifications;
  • The Customer is unable to resell the Goods.

Customers should carefully review their requirements before confirming a wholesale Order.

23. Cancellation of Wholesale Orders

Cancellation of a wholesale or bulk Order may be subject to the terms stated in the relevant quotation or Order confirmation.

Once the Company has procured, allocated, prepared, or specially ordered Goods for a Customer, cancellation may not be possible depending on the circumstances.

Where cancellation is permitted, any applicable refund or retention of deposit will be handled according to the agreed terms and applicable law.

24. Custom or Specially Procured Goods

Where Goods are specially procured for a Customer, additional cancellation and return restrictions may apply.

This may include Goods that:

  • Are sourced specifically for the Customer;
  • Are not normally held in stock;
  • Require special procurement;
  • Are ordered in unusually large quantities;
  • Are customised or specially prepared.

Any special conditions will be communicated to the Customer before confirmation where applicable.

25. Customer Responsibilities

Wholesale customers are responsible for:

  • Providing accurate Order information;
  • Providing accurate delivery details;
  • Confirming product specifications;
  • Confirming quantities;
  • Meeting payment deadlines;
  • Providing required business information;
  • Inspecting Goods upon delivery;
  • Reporting eligible issues promptly;
  • Following applicable return procedures.

The Company is not responsible for problems caused by inaccurate information supplied by the Customer.

26. Confidentiality of Wholesale Pricing

Wholesale pricing and commercial terms provided specifically to a Customer may be treated as confidential where expressly stated by the Company.

Customers should not publicly distribute confidential quotations, pricing arrangements, or commercial terms without the Company’s permission.

This does not prevent disclosure where required by applicable law.

27. Wholesale Accounts

The Company may establish wholesale accounts for eligible customers.

A wholesale account may be subject to:

  • Application or approval;
  • Minimum purchase requirements;
  • Payment terms;
  • Account information;
  • Business verification;
  • Other commercial requirements.

The Company reserves the right to review, suspend, or terminate wholesale account arrangements where permitted by law.

28. No Guaranteed Stock Reservation

Submitting a wholesale enquiry does not automatically reserve stock.

Stock will only be considered reserved once the Company confirms the arrangement and any required payment or deposit has been received.

Until confirmation, products remain subject to availability.

29. Changes in Wholesale Pricing

Wholesale pricing may change due to:

  • Supplier price changes;
  • Product availability;
  • Quantity changes;
  • Market conditions;
  • Currency fluctuations;
  • Operational costs;
  • Changes in supplier arrangements.

The applicable price for a confirmed Order will be based on the terms agreed at the time the Order is confirmed, subject to any agreed conditions.

30. Taxes and Other Charges

Any applicable taxes, duties, charges, or fees will be handled in accordance with applicable law and the terms communicated to the Customer.

Where a quotation does not include a particular charge, the Company may identify the charge before the Order is confirmed where reasonably possible.

31. Force Majeure

The Company shall not be responsible for delays or inability to fulfil a Wholesale Order caused by circumstances beyond its reasonable control.

These may include:

  • Natural disasters;
  • Floods;
  • Fire;
  • Severe weather;
  • Government restrictions;
  • Transportation disruptions;
  • Courier disruptions;
  • Supplier delays;
  • Industrial disputes;
  • Power outages;
  • Internet or system failures;
  • Shortages;
  • Changes in law;
  • Other unforeseen circumstances beyond the Company’s reasonable control.

Where possible, the Company will communicate significant delays and discuss available options with the Customer.

32. No Guarantee of Business Results

The Company does not guarantee that purchasing Goods on a wholesale basis will result in any particular:

  • Sales volume;
  • Revenue;
  • Profit;
  • Customer demand;
  • Business performance.

Wholesale customers are responsible for making their own commercial decisions regarding purchasing quantities and resale activities.

33. Compliance With Applicable Laws

Wholesale customers are responsible for ensuring that their business activities comply with applicable laws and regulations.

This includes laws relating to:

  • Business operations;
  • Product resale;
  • Advertising;
  • Consumer protection;
  • Taxation;
  • Import or export activities, where applicable;
  • Other applicable commercial requirements.

The Company does not provide legal, accounting, taxation, or business advice to wholesale customers.

34. Changes to This Policy

The Company reserves the right to update or modify this Bulk & Wholesale Policy from time to time.

Changes may be made to reflect:

  • Changes in business operations;
  • Changes in wholesale arrangements;
  • Changes in product availability;
  • Changes in payment terms;
  • Changes in delivery arrangements;
  • Changes in applicable laws or regulations.

The updated version will be published on the Service with a revised “Last Updated” date.

35. Governing Law

This Bulk & Wholesale Policy shall be governed by and construed in accordance with the laws of Malaysia.

Any dispute arising from or relating to a Bulk Order, Wholesale Order, quotation, Goods, payment, delivery, or this Policy shall be subject to the applicable laws and jurisdiction of the courts of Malaysia.

Where legally permissible, the courts having appropriate jurisdiction in Pulau Pinang, Malaysia may hear and determine disputes arising from or relating to this Policy.

Nothing in this Policy is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable Malaysian law.

36. Contact Us

For bulk and wholesale enquiries, quotations, MOQ information, or other wholesale-related questions, please contact:

KKE FISHING SDN. BHD.
NO 5, JALAN MAJU JAYA PUSAT,
PERNIAGAAN MAJU JAYA,
14000, BUKIT MERTAJAM,
PULAU PINANG, MALAYSIA

Email: kkefishing@outlook.com
Website: kkefishing.com

Wholesale Enquiry

For faster assistance, please include:

Business Name:
Contact Person:
Contact Number:
Products Required:
Quantity Required:
Delivery Location:
Other Requirements:

The Company will review the enquiry and provide further information or a quotation where applicable.